About Us

Galaxy Cable Network is successfully providing Digital Cable TV and Broadband Services from years Driven by the human possibilities of technology, we're creating a new type of connectivity through network and device technology that's seamless, intelligent, and secure. We are providing intuitive and dependable technology, to help people thrive. We are an innovation leader in the technologies that connect Televisions and Computers. Our network infrastructure and services are advanced technologies, with Standard Definition and High Definition Set Top Boxes to tap the quality of picture. From finish roots, we are evolved to embrace and prepare for every fundamental shift in the way the world of Digital Cable TV and Broadband, bringing technology expertise and leadership through the change.

Our Services

Digital Cable TV

Authorised Digital Cable TV Franchise of SITI Network Ltd.

Broadband



Authorised Broadband Franchise of CONEXIA Broadband

Contact Us

 Regd. Office : 127-B, Basement , Katwaria Sarai , New Delhi-110016
 Tel.: 011-26966980
 Mob.: +91-9310748274
 Email: galaxycablenetwork@gmail.com

Cancellation / Refund Policy

All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or Membership number Or cable subscription you purchase Recharge for and all charges that result from those purchases. (Galaxy Cable Network) is not responsible for any purchase of Recharge for an incorrect mobile number or Membership number entered on website.
However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on galaxycablenetwork@gmail.com or posting us a message on the Contact number. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or Membership number, Recharge value, Transaction date and Order Number Galaxy Cable Network shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.

Term And Conditions

Scope

These terms & conditions apply to purchases of software sold to any person through this website by Galaxy Cable Network. IF YOU PLACE AN ORDER ON THIS WEBSITE YOU AGREE TO THESE TERMS.

Offer,Order and Acceptance

All prices and descriptions mentioned on this website do not constitute an offer and may be withdrawn or modified at any time prior to Galaxy Cable Network's acceptance of your order. Galaxy Cable Network cannot guarantee that all Products (including download links, license keys, codes or Backup CDs, hereafter named generically product (s)) are in stock, but is doing its best to ensure availability of the products.
Galaxy Cable Network reserves without liability the right to reject your order if is not able to process or fulfill it. In this case Galaxy Cable Network will refund any prior payment that you have made for that product. Any order submitted by you to Galaxy Cable Network is an offer to purchase products on these conditions and is subject to Galaxy Cable Network's acceptance. Galaxy Cable Network's acceptance of your order takes effect and the contract is concluded when Galaxy Cable Network delivers your order. You declare that all and any information provided by you when placing an order is up-to-date and materially accurate in order for Galaxy Cable Network to fulfill your order. You are responsible for maintaining and updating your account information for accuracy and completeness and keeping such information and any passwords secure against unauthorized access.

Scope

These terms & conditions apply to purchases of software sold to any person through this website by Galaxy Cable Network. IF YOU PLACE AN ORDER ON THIS WEBSITE YOU AGREE TO THESE TERMS.

Price and Payment

Prices payable for Products are those in effect at the time of receiving the order, unless otherwise expressly agreed or mentioned. Prices will be indicated on the website but the final and the right price in the event of any discrepancy is the price that is notified to you on Galaxy Cable Network's Acceptance of your order. Galaxy Cable Network reserves the right prior to the order Acceptance to withdraw any discount and/or to modify prices to take into account increases in costs including (without limitation) costs of any materials, delivery, the increase or imposition of any tax, duty or other levy and any variation in exchange rates. Programming or data errors in our may lead to inaccuracies in pricing. When the price is inaccurate or substantially under the market price, Galaxy Cable Network will, in general, honor the orders at that price, but reserves the right to correct the price and offer to sell the product to you at the correct market price. Galaxy Cable Network will notify you of any errors in pricing prior to product delivery. In such event if you choose to continue with your order, you accept the new conditions and prices as notified by Galaxy Cable Network. Prices (unless stated otherwise) are in the currency quoted on the website. The places that we deliver to are listed on the website and unless otherwise specified, prices quoted are the following and you agree to pay them:
  • exclusive of the costs of shipping or carriage to the agreed place of delivery
  • exclusive of VAT and any other tax or duty which must be added to the price payable (VAT will be shown on the order);
Payment shall be made prior to delivery and by such methods that are indicated on the website or by any other method expressly agreed by Galaxy Cable Network. Galaxy Cable Network will charge credit or debit cards online, after the order is placed and the credit card information is provided to Galaxy Cable Network. Galaxy Cable Network reserves the right to verify the credit or debit card payments prior to acceptance. In case of non-payment, Galaxy Cable Network can claim the Products delivered from you.

Delivery

Delivery dates specified on the website, in any order acceptance or elsewhere are estimates only. Galaxy Cable Network will not be liable in respect of delay, but it is doing its best to ensure the delivery on time. In case Galaxy Cable Network may not be able to deliver the products, your payment will be refunded on your written request.
No physical delivery of the product/ CD/ Manual/ Codes will be made to you. You will be provided with a link specially generated for you to download the product. Serial number will be mailed to you on the e-mail ID provided by you at the time of placing of an order. You must check the delivery address on the Galaxy Cable Network’s acceptance provided to you and notify Galaxy Cable Network at once about errors or omissions. If you fail to take the products delivered by Galaxy Cable Network, any risk of loss or damage will pass to you and Galaxy Cable Network (without any liability) will have the right of payment in full for the products delivered and/or to make delivery by any means appropriate and/or to store products at your risk, but you may be liable to pay on demand of Galaxy Cable Network all costs of product storage and any additional costs incurred as a result of such refusal or failure to take delivery.

Software conditions

Software Products supplied is or includes license (EULA) along with the products. Such Software Products can be used only in accordance with EULA and may not be copied, adapted, translated, made available, distributed, varied, modified, disassembled, decompiled, save, reverse engineered or combined with any other software, unless (i) this is permitted by EULA, or (ii) expressly permitted by applicable law. Any technical questions regarding the product may be address as specified in EULA.

Liability

Under no circumstances and under no legal theory, tort, contract, or otherwise, shall Galaxy Cable Network or its affiliate that participates in the selling of the products, be liable for any indirect, special, incidental, or consequential damages. Galaxy Cable Network or its affiliates will be liable for damages caused by a breach of a material contractual obligation with intention or gross negligence but limited to the amount of damages and up to maximum Rs. 5000. This limitation of liability applies to all damage claims irrespective of their nature and continues in force notwithstanding termination of the contract. You shall indemnify Galaxy Cable Network against any liabilities, claims and costs incurred by or made against Galaxy Cable Network as a direct or indirect result of selling products or performing services to your specific details causing an infringement or alleged infringement of any proprietary rights of any third party.

Termination

Galaxy Cable Network can suspend or stop delivery of products in case you commit any act of bankruptcy (e.g. deed of arrangement with creditors, winding-up against you) or if we believe that you cannot pay your debts. Galaxy Cable Network also can in these cases terminate your order by a written notice send to you by email or fax.

Title to products

The title of the Products will be passed to you at the time the payment in full of the price of the order (including interest or other payment due for the Product) has been made by you and entered into the Galaxy Cable Network bank account.

Complaints

You are responsible upon delivery for checking Products delivered by Galaxy Cable Network and verifying their condition, accordance with their description and complete only with respect to apparent defects and apparent short deliveries. If you fail to notify Galaxy Cable Network about such failure in writing within 15 (fifteen) days, your rights arising from defective products or short delivery are excluded.

Authorizations

You have the obligation to obtain at your own expense any license or authorizations required by any legal authority for acquisition, delivery or use of the products, and if necessary produce evidence to Galaxy Cable Network. You should be liable for all expenses or charges incurred by Galaxy Cable Network from your failure to obtain such license or authorizations. You are also liable for complying with export control and custom duties laws and regulations in the territory where you order the delivery or use the Product.

Notices

Any notification or any other communication made in connection with our contract shall be in written form and considered as duly sent or adequately issued if it is sent by mail, fax or email in accordance with the contact data mentioned in this website for Galaxy Cable Network, and in accordance with your latest contact data notified to Galaxy Cable Network. Any notification shall be considered as sent the following Working Day if sent by fax or email, and the 3rd working day from delivery if sent by mail, or courier service.

Applicable law

All and any disputes arisen out of or in connection with our contract will be settled first amiably in maximum 30 days from starting. If the amiable negotiations fail any such disputes shall be settled by the law and the courts from the territorial jurisdiction of Galaxy Cable Network office, as the case may be.

General terms

The provisions of these Terms are separated and the lack of validity of any provision will not affect whatsoever the validity of the other provisions. This Term represents the freely expressed will and it is the only Terms between Galaxy Cable Network and You, while any previous Terms, whether written or oral, are not obligatory, except the cases they are included therein. Galaxy Cable Network reserves the right to change the present Terms from time to time while it provides notice of material changes on present website. Your continued order, placed on this website, after such notice has been posted constitutes your acceptance of the changes. You are not entitled to transfer or assign your right and obligations under these Terms to a third party, without the written approval of Galaxy Cable Network.

Privacy Policy

The following statement discloses Galaxy Cable Network.’s privacy policies for its web site. We do update our policy periodically without notice so please check occasionally for any changes.

What information we gather

We at Galaxy Cable Network. respect your desire to protect personal information. This page reveals what sort of information we may ask you for, and in what situations.
We request personal information when you place an order, register a product, request a service, request for a trial copy of our software, correspond with us or engage in certain other activities on our website. For example:
  • If you submit an order on-line with us, you will be asked for information needed to complete the transaction, such as your name, address, and credit card number.
  • If you request technical support by email or telephone, we will ask you for information needed to complete the transaction, such as your registration/ license number and information about your computer hardware, software and the nature of the problem you are experiencing.
It is your decisions whether to proceed with any activity that requests personal information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the specific process.

How we use this information

We use personal information in the following ways:
  • To assist us in creating better products and services to meet your needs.
  • To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select.
  • To provide better/adequate/fast support over Telephone/E-mail/Fax etc.Please be advised that we may disclose your personal information if legally required to do so by government agencies or law enforcement bodies.

Security

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.
The personal information that you have provided to us may be transferred to other Galaxy Cable Network offices around the world. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.

Statistical information

We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to produce traffic statistics for the Galaxy Cable Network. sites. Such information is not co-related with any personal information.

Privacy policy of other companies

The Galaxy Cable Network. sites contain links to site of companies with whom we have a relationship.Galaxy Cable Network. is not responsible for the privacy practices of its business partners. We encourage you to read their privacy statements, as they may differ from ours.

Contact information

If you have any questions or comments, please contact us:
Galaxy Cable Network
Regd. Office : 127-B, Basement , Katwaria Sarai
New Delhi-110016 [India]